Policy

Shipping

For purchase over US$100, we offer free shipping to Canada and 48 US continental states. Free shipping does not apply for retailers who enjoy our dealer discount.  In the case the product is located in a different country from your shipping address, the Customs duties and VAT are the responsibility of the buyer.

Delivery

Item will be shipped within 2 business days, delivery could takes between 1 to 4 weeks depending on where the item needs to be shipped to.

Payment

We offer the following methods of payment:

  1. Paypal: You may pay with your paypal balance or major credit cards. Your purchases will be shipped immediately. We only ship to your billing address.
  2. Check: Your purchases will be shipped after your check is cleared. We ship to any of your appointed address.
  3. Bank Transfer: Our bank details will be displayed after you check out. Upon receipt of payment we will arrange for immediate delivery. We ship to any of your appointed address.

Return

You may return the items without reason within 14 days. Contact us to obtain a RA (Return Authorization) number prior to shipping the item(s) out. Shipping and Delivery fees are not refundable and customer is responsible for paying the shipping fees to have the item(s) returned. Any product accepted for return must be in original and unused condition (item and packaging). Returns will be credited using the original method of payment.  Cheque returns will be processed and mailed within 14 days.

Items made to order are not returnable.